A serious car accident has taken place on State Highway 1 near Umawera. Police were notified of the crash about 5.40pm and initial indications suggest there are serious injuries. A police spokesperson said the road is expected…

A top Qantas executive has apologised for lost bags and flight troubles in the past few months of airport mayhem.

The issues have not been limited to one airline, with airports around the country struggling to deal with surging demand following years of shutdown.

Qantas Domestic and International CEO Andrew David told 2GB he recognised people had "high expectations" of the national carrier.

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"Clearly, over the last few months, we have not been delivering what we did pre-COVID," he said.

But he said the situation was improving, even following a chaotic school holiday break that saw passengers – of all airlines – facing immense queues and a plague of lost luggage on their trips.

"Actions speak louder than words," David said.

He said Qantas' call centre times had improved, while the mishandled bag rate was returning to pre-COVID levels.

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Prior to the airline industry's two-year shutdown in 2020, that rate was five bags per 1000, or 0.5 per cent.

This morning, David said, the rate had moved to seven per 1000.

He said Qantas was taking two main steps to smooth out air travel for people.

This month and next, the airline will reduce some of its flights, in response to operational pressured.

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And it will continue its hiring and training blitz.

David said Qantas had hired more than 1000 people since Easter, and increased its number of ground staff by 15 per cent.

It's hoped those extra numbers will allow Qantas to once again operate at full capacity.

Police are appealing to the public for help identifying eight people pictured at the occupation at Parliament earlier this year. Seven of the eight images sent out today by police have been previously published. A new photo was…

A Queensland man has been charged over two alleged shootings on the Gold Coast last month.

The 32-year-old was arrested following a siege in Nerang which started on June 8 and continued for 20 hours, shutting down much of the suburb and forcing locked-out residents to sleep in their cars.

Police now claim the man is responsible for firing bullets into a couple's vehicle days earlier on June 4, which grazed a 55-year-old man on the back of the neck, and shooting into a Gold Coast police beat on June 6.

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The couple had been on the way to dinner with their son around 5pm in Coolangatta when the man felt a sharp graze and then blood running down his neck.

A bullet had been allegedly shot into the vehicle, shattering the window.

The man was treated for a minor injury to his neck.

On June 6 at around 3.45am, officers at an Arundel police beat awoke to the sound of gunshots piercing the front glass door of the property.

READ MORE: Adelaide mystery 'solved' as DNA points to Somerton man's identity

Police allege at least two shots were fired, hitting the police beat and a police vehicle.

No one was injured in the "extremely concerning" shooting but a police officer was present with his family at the time.

The 32-year-old has been charged with dangerous conduct with a weapon and assault causing harm for allegedly shooting at the couple.

He's been charged with an additional offence of dangerous conduct with a weapon and wilful damage to police property for the Arundel incident.

The man will appear at Southport Magistrate's Court on August 9.

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