Tag Archives: oceania

Oysters recalled by Coles due to incorrect expiry date

Customers who purchased oysters from Coles have been urged to check the packaging after a batch was sold with the incorrect expiry date.

A number of the 12-pack of Sydney City Oysters – Pacific Oysters sold at the deli in Coles supermarkets and Coles online in New South Wales and the Australian Capital Territory between November 4 and November 8 are being recalled.

Coles said the batch were incorrectly labelled with a use-by date of November 30, 2023, instead of November 10, 2023.

READ MORE: Millions facing flood risk as storms lash Australia's east coast

Coles oysters recalled.

"While the product is currently safe to eat, customers should not consume the product beyond the correct use by date of 10 November 2023," Coles said.

"Customers can return the product to any Coles supermarket for a full refund.

"Coles Online customers can receive a full refund or credit by contacting Coles Online Customer Care."

Coles apologised to customers for any inconvenience.

How the Optus network failed: What caused Australia's biggest outage?

More than 24 hours on from that moment when night shift workers wondered why they'd lost mobile signal or late-night gamers wondered why their home internet wasn't working, we still didn't know officially what caused the Optus network outage.

However, some of the smartest people in Australia who know how these large networks work have put together enough data that's available publicly on the internet to determine the best and most likely scenario.

That scenario appears broadly true today, with Optus announcing the cause of the issue lay within the routing of their network.

READ MORE: Millions facing flood risk as storms lash Australia's east coast

Customers line up outside an Optus shop fron

I draw my learnings in part from the reporting of our colleagues at the Sydney Morning Herald and also from industry experts posting online such as Rob Thomas.

At your home, you have devices – your phone, your laptop, your TV – that connect to your Wi-Fi network. 

They connect to your router, which then sends the traffic out to your modem and internet connection and any responses come back that same path.

If you attach a new device to your Wi-Fi, it gets given an internal address by the router, so it can also receive traffic when needed.

But for Optus, they have millions upon millions of devices on their network, so things are far more complex.

Essentially, their routers can handle more traffic but to make that highly efficient, they use "route reflectors".

These share the directions for traffic to flow around the internet within the Optus network, and make it possible for us all to be online.

All of this then passes through a thing called the border gateway protocol (BGP) and life is good.

However, large amounts of speculation indicate that something was changed on one of those route reflectors. 

Not normally an issue, because Optus would have lots of them.

But, if there was a problem with how that change was implemented, you need to know fast.

READ MORE: Rival telcos boom as customers desert Optus

Customers wait to be served inside an Optus store

If another route reflector was upgraded at the same or similar time, it can cause panic between all of the routers, basically shouting at each other new instructions for how to get from A to E and G to T on the internet. 

When that level of aggressive "route broadcasting" starts happening, the BGP can be overwhelmed or flooded.

Ok, no big deal. 

We can see the issue. Why did it take so long to fix?

Well, this goes to your staffing plan. 

Normally a technically proficient engineer will open up their laptop while lying in bed, log into the network and roll back the clock of changes and then go back to sleep as things are sorted.

Not yesterday, because the BGP failure meant their network was down, and when that happens you can't remotely access the servers.

Okay, it's a bit of a pain, but head into the office and plug in a computer. 

What if all your main network technical staff are outsourced to a third party overseas, probably one managing much more of your parent company Singtel's businesses?

Did Optus fly someone in to fix it, or did they grab a Telstra or Vodafone hotspot and use FaceTime to get instructions?

We will never know.  And we don't need to. 

But we do need to hear from Optus to know they know what failed and why, and how they will prevent it from happening again.

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I could have interpreted some of this technical detail wrongly, but the principle of the issue is the same, and I thank the IT community for sharing their views on this.

This explanation is a simplified view of what the likely "routing" issues were yesterday, and we may never get more details information on Optus than just the "routing" issue.

Actors union reaches tentative deal with Hollywood and TV studios

Hollywood actors have reached a tentative agreement with the major film and television studios to end a strike, the actors union announced on Wednesday (USA time).

The strike had shut down production across the industry for nearly four months and raised existential questions over the future of the entertainment business.

The Alliance of Motion Picture and Television Producers, which represents the studios, had been negotiating with the union off and on throughout the year to reach a deal.

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"In a unanimous vote this afternoon, the SAG-AFTRA TV/Theatrical Committee approved a tentative agreement with the AMPTP bringing an end to the 118 day strike," the actors union said in a Wednesday night announcement (Thursday morning AEDT).

The strike will officially end at midnight, the union said.

The studios have not yet publicly acknowledged the resolution.

Terms of the deal, which still needs to be ratified by the union's members before it can take effect, were not immediately disclosed.

But union president Fran Drescher posted some highlights on Instagram Wednesday night.

"We did it!!!! The Billion+ $ Deal! 3X the last contract! New ground was broke everywhere! Ty sag aftra members for hanging in and holding out for this historic deal!" Drescher posted.

Drescher also thanked the AMPTP "for hearing us and meeting this moment."

The agreement sets the stage for the roughly 160,000 actors represented by SAG-AFTRA to return to work after they walked off the set on July 14, joining the writers' guild in a historic double strike against the studios – the first time the writers and actors had simultaneously been on strike in more than 60 years.

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Gina Torres

While the writers' strike was resolved in September, production has remained shuttered as the actors continued to strike and negotiate their contract.

At the centre of both standoffs is the rise of artificial intelligence, which threatens to upend the entire entertainment business, and became one of the final and most elusive issues the actors and studios sought agreement on.

But a person familiar with the matter told CNN that the studios have agreed to adjust language on AI, appearing to resolve that outstanding issue, at least.

Still, the deal could face challenges getting ratified.

An online petition signed by more than 5,000 members recently urged the union to take a hard line in negotiations toward a final deal, saying they would not agree to a deal that did not meet the demands laid out at the start of the strike.

"We have not come all this way to cave now," said the letter.

"We have not gone without work, without pay, and walked picket lines for months just to give up on everything we've been fighting for. We cannot and will not accept a contract that fails to address the vital and existential problems that we all need fixed."

WGA strike

Long road to a resolution

A deal did not come easily – or quickly.

After several fits and starts, the striking actors had resumed negotiations on October 2 with producers after a long time away from the bargaining table.

The announcement to restart talks came a day after leaders of the Writers Guild of America voted to authorise its members to return to work following their tentative agreement reached September 24 between union negotiators and Hollywood's studios and streaming services.

But the actors' contract negotiations didn't last long, breaking down on Oct 11 before returning later in the month.

By the end of October, it appeared the actors' strike was approaching its final scene. SAG-AFTRA and AMPTP had made significant progress in negotiating sessions, arriving at tentative understandings on key components of a potential deal, CNN reported.

This past weekend, the studios said they delivered the union their "last, best & final offer."

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But the union said in a message to its members that there are several "essential items" that the two sides have yet to reach agreement on, such as the use of AI.

Despite growing pressure to the reach a deal, 5,000 SAG-AFTRA members signed an online petition urging a hard line in negotiations toward a final agreement, saying they would not agree to a deal that did not meet the demands laid out at the start of the strike.

Hollywood's most famous stars were eager to get back on set.

George Clooney, Tyler Perry and other A-list actors offered to pay millions more in union dues to help end the actors' strike, a source with knowledge of the proposal previously told CNN.

Clues from the writers' strike

SAG-AFTRA's deal follows on the heels of the Writers Guild agreement, whose strike ended after 148 days.

The WGA deal ramped up pressure for SAG-AFTRA to reach an agreement along the same lines. SAG-AFTRA joined the picket line a little over two months after the Writers Guild went on strike.

Their contract, which will expire in May 2026, includes pay increases, better benefits, protections against the studios' use of artificial intelligence, guarantees for streaming compensation, longer-duration employment terms and other perks.

READ MORE: Optus network collapse to face federal review

SAG-AFTRA's demands were similar to WGA's, particularly regarding artificial intelligence and residuals payments from streaming services for their work. WGA's ratified contract included assurances that AI cannot write or rewrite literary material and will require AI-generated materials to be disclosed to writers.

Both actors and writers alike believe AI poses an existential threat to their livelihoods.

A major sticking point during negotiations was SAG-AFTRA's demands for an 11 per cent wage increase in the first year of the proposed contract term, while the studios had only agreed to a 5 per cent pay raise.

Work for many writers resumed promptly.

Late night's biggest hosts – Jimmy Kimmel, Jimmy Fallon, Stephen Colbert, John Oliver and Seth Meyers – returned to the air quickly after the writers strike ended.

But Hollywood actors have not appeared on their shows to promote their movies during the actors strike.

The Hollywood strikes have been costly, with a nationwide economic impact of at least $7 billion ($US5 billion), according to economists.

The impacts have gone beyond production; it's affected local businesses and restaurants, as well as makeup artists and custodians.

Rival telcos boom as customers desert Optus

Optus' rival telecommunications companies have reported a spike in new customers just a day after a mass outage hit 10 million customers.

Having endured a staggering data breach in late 2022, Optus customers were yesterday left with no connectivity at all, resorting to cash payments in business, borrowing phones and many decided to get a new telephone company.

Rival telcos, while quick not to comment on the actual outage given the nature of technology means the next outage could happen to anyone, are seeing signs of increased sign-ups to their networks.

READ MORE: Is Optus still down and what caused it? Your Optus questions answered

Customers line up outside an Optus shop fron

Vodafone stores have seen a dramatic uptick in customer visits to sign up.

"Over the last 24 hours we've seen more than a four-fold increase in activity across all our brands including Vodafone, TPG iiNet, felix and Lebara, making it our busiest sales day in the last year – and it's not slowing down," a Vodafone spokesperson told 9News.com.au.

Switching telcos is actually a remarkably easy process and taking your phone number from your existing telco to a new one – known as "porting" – is usually a five to 60-minute process.

However it appears even that system has slowed with the impact of the exodus of Optus customers.

"Our store and online support teams are ready to help customers connect and have been providing temporary numbers in instances where slight delays have occurred when porting numbers from other carriers," Vodafone said.

READ MORE: Optus outage: Government pledges review into network collapse

Optus suffered a major data breach in 2022.

Boost Mobile, which operates on the full Telstra network but has different plans to its network partner has also had an influx of signups, reporting five times its average daily sales yesterday and double its normal website traffic as Aussies went in search of a new telco.

General manager of Boost Mobile Jason Haynes told 9News.com.au they welcomed all new Boost customers and promised them the "biggest network, most reliable network and a team that will always work hard for their business, never taking it for granted".

Meanwhile, those who are the most tech-savvy are realising that with a modern smartphone, it's possible to switch telcos without ever going to a store. 

An eSIM is digital version of the plastic SIM card we put in our phones to activate on a network and eSIMs are enabled by simply scanning a QR code.

READ MORE: How the Optus outage impacted Aussies from Perth to Canada

Many Telcos offer eSIM signups, via their websites or apps, with Kogan Mobile seeing a big bump in those customers yesterday.

"We've just crunched the numbers and yesterday Kogan Mobile saw 400 per cent higher eSim sales than a normal day," Kogan representatives told 9News.com.au.

"It was actually Kogan Mobile's highest volume of eSim sales in a day this financial year."

While Telstra was unable to provide data on their new customer sign ups, industry sources tell 9News.com.au that based on the queues that have been seen at Telstra stores, and their partners like JB HiFi, there's little doubt they too have had a strong uptick in new customers in the last 24 hours.

It's not just the Optus outage that's affecting these decisions.

Several telcos, Kogan included, are marketing aggressive new-user deals of 60 per cent off for the first month, a way to not just give a message to Optus but to save money at the same time.

At the time of writing there is still no word from Optus as to exactly what went wrong with their network.

Man arrested after 'brazen' theft of $400,000 Ford Mustang

Police have arrested a man in Victoria over the theft of a rare Mustang, which was painted black and had its spoilers removed in an attempt to avoid detection.

The $400,000 2021 Ford Mustang Shelby was stolen from a south-east Melbourne garage last month, in what police described as a "brazen" theft.

Police discovered the car following a tip-off last week, executing a search warrant at an address in Narre Warren.

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Police said the one-of-a-kind car had been wrapped in black paint and the spoiler removed.

The one-of-a-kind Mustang was stolen from its former racecar driver owner last month.

CCTV images from early October showed two men loitering out the front of Mustang Motorsport, before one of the men, wearing a black baseball cap and sunglasses drove off with the Mustang.

Police said vehicles were being moved in and out of the showroom at the time and the key to the car was accessible.

Detectives charged a Narre Warren man, 37, overnight with theft, driving on a disqualified licence and drug possession.

He was remanded to appear at Ringwood Magistrates' Court.

A 32-year-old Carrum Downs man was interviewed and released without charge.

READ MORE: Police officer awarded $85k in compo after wrongful child abuse arrest

It comes after police made a public appeal to find the car.

The owner of the Mustang, 60-year-old former racer Craig Dean, told media he was disappointed by the theft.

"It's pretty devastating really that someone could come in and take your possession," he said.

Drought 'already here' as Australia has driest three months ever

Australia just had its driest three months on record, and it's not going to let up soon.

The Bureau of Meteorology's November drought statement, issued yesterday, showed just how parched the country is, with some areas experiencing record-low levels of rainfall.

Nationwide, October rainfall was the fifth-lowest since 1900 – down 65.4 per cent on the long-term 1961-1990 average, and every state and territory except Victoria dropped below their own averages.

READ MORE: Husband and wife arrested over funeral home horror

Drought map

Western Australia had its driest month since 1900, with 83.5 per cent less rain than average.

Queensland's rain was 83.8 per cent below average, and South Australia's was 76.4 per cent below.

And the month wasn't an outlier.

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Drought

The Bureau's numbers showed that August to October was, on average, the driest three-month period Australia has ever had, with an average rainfall of 22.63mm.

Rural Aid CEO John Warlters said recently that farmers around the country were already facing drought conditions.

"The drought has already arrived for thousands of farming families," he said.

"Lower than average rainfall and higher than average temperatures and have plunged families back into financial and emotional turmoil."

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BOM's long-range forecast released last week suggested below-average rain for the next three months – November to January – was extremely likely for much of Australia.

This matches up to the prediction of the World Meteorological Organisation, released today, that the current El Nino weather pattern will remain until "at least" April next year.

"Extreme events such as heatwaves, drought, wildfires, heavy rain and floods will be enhanced in some regions, with major impacts," WMO secretary-general Professor Petteri Taalas said.