Tag Archives: oceania

Can restaurants legally charge more on public holidays?

Every week we will break down, debunk and demystify your rights as a shopper in Australia. This week we are looking at the practice of restaurants and cafes adding surcharges to their menus for weekend trade.

We all know life is getting more expensive than ever before, and how important it is to stretch every dollar you make.

That's why each week we'll answer a question surrounding what shoppers are – and aren't – entitled to when dealing with retailers, restaurants and manufacturers.

MONEY MATTERS: Is it legal for a shop to refuse cash as payment?

Ripped off on a weekend?

Hi there,

I've been reading your Money Matters column and have been thinking about my local cafe.

I was there recently on a weekend and was shocked to discover on the menu that there was a 10 per cent surcharge on ALL prices for weekends and public holidays.

It wasn't a public holiday, it was just a normal weekend! Surely this isn't legal?

MONEY MATTERS: Is it legal for a shop to only accept cash as payment?

The short answer is that it is legal – as long as the customer knows about it.

Most of us know that for most businesses, it costs more money to be open on weekends and public holidays due to the increased wages that must be paid to staff.

Businesses can legally handle these costs in a number of ways: they can wear the costs on the chin and hope increased patronage will cover it, they can charge a surcharge on their normal prices, or they can just increase their margins every day to cover for it.

Fundamentally a business can charge whatever they like – provided the consumer is well aware of the upfront costs before entering into a "transaction" (even on something as minor as buying a coffee).

MONEY MATTERS: How to get a refund if you've lost the box

According to Australia's consumer watchdog, the Australian Competition and Consumer Commission, there is one specific rule: businesses can't sneakily hide their surcharges on the menu.

"Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide you a separate menu or price list or have a separate price column with the surcharge included," the ACCC says. 

"However, the menu must include the words 'a surcharge of [percentage] applies on [the specified day or days]' and these words must be displayed at least as prominently as the most prominent price on the menu."

There is no limit as to what the percentage of the surcharge may be.

Do you have a consumer question you want answered? You can get in touch with reporter Stuart Marsh at sm****@******om.au.

The information provided on this website is general in nature only and does not constitute personal financial advice. The information has been prepared without taking into account your personal objectives, financial situation or needs. Before acting on any information on this website you should consider the appropriateness of the information having regard to your objectives, financial situation and needs.

Cats could wipe out the remaining 500 of these Aussie animals

Feral cats could wipe out the last remaining members of an endangered Australian species, already on the brink of extinction following the Black Summer bushfires.

There are only about 500 Kangaroo Island dunnarts thought to be left alive on the eponymous isle off the South Australian coast.

Kangaroo Island was ravaged by the Black Summer bushfires of 2019-2020, and about 98 per cent of the little marsupial's habitat was badly burnt.

READ MORE: Extra school year planned for millions of Aussie children

Only for use with SciMex story published June 17, 2022 - DO NOT RE-USE

The authors of a new study, published in Scientific Reports, set out to determine whether the island's feral cat population could prove a factor in the dunnart's demise.

After examining the stomach contents of 86 feral cats captured between February and August 2020 in conservation areas on the island, the researchers found dunnart remain inside 8.1 per cent of them.

The study offers the first confirmation that feral cats do prey on the Kangaroo Island dunnart, and the authors suggested cats could be "efficient hunters".

READ MORE: World's largest central bank makes biggest rate hike in 28 years

"The combined pressures of a small, isolated population, natural disasters like bushfires, and predation from introduced predators such as feral cats could lead to the extinction of this vulnerable species," the authors said in a release.

"They highlight the need to maintain control of feral cat populations in areas home to threatened species."

READ MORE: Glacier the size of Great Britain melting at fastest rate for 5500 years